Tag: SD-WAN

Ecessa Partner Summer Webinar Series Part 1: Eliminating Outages with SDWAN

Network outages was the top problem identified by partners we surveyed at this year’s Channel Partners Conference & Expo. A few minutes of downtime hurts employee productivity; hours and even days can cause irreparable damage to a company’s reputation and finances. Nobody wants that. Outages happen to every provider. Brief outages can cause calls to… Read more »

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Client-Centered SD-WAN Connects with Customers

Ecessa

The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have… Read more »

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