CenturyLink’s 2018 two-day service outage cut internet, television and 911 services across the U.S. for organizations that weren’t prepared. Ecessa provides analysis and recommendations for protecting your network against outages.
December gives us ample opportunity to celebrate and it’s also a time to plan for the coming year. We want to send a little cheer your way with a sneak peek at our 2019 SD-WAN feature development roadmap. Our team has big plans for the coming year that include enhanced security, routing and cloud functionality. […]
I had the pleasure of attending the Gartner Symposium & IT Expo and Channel Partners Evolution last month. The experience was enlightening and energizing. Both conferences shed light on macro changes in technology and the future of our industry. Below, I share some of my thoughts and insights. For me, a big standout today is […]
Today’s world lives on the Internet. We expect most everything to be at our fingertips – whether it’s dinner reservations or online banking – we’re always on. Credit unions and banks, for example, rely on the loyalty of their members and customers for success. Those loyal patrons, in turn, depend on their services to be […]
The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have […]
Network outages cost businesses millions of dollars every year. Even a 99.9% uptime guarantee from a carrier equates to nearly 9 hours of expected downtime a year. Most businesses will suffer significant damage from that level of downtime in the form of lost sales, lost productivity, lost customers, fines, damage to reputation, and more. How […]
Our answer: Priceless! Any way you look at it, security – or lack thereof – has a price tag. How to Secure Your Network Securing Content Traditionally, Next Generation Firewalls (NGFW) are deployed as the primary security appliance for a corporate network – providing a fierce barrier to the outside world. Over the years, […]
Today’s business networks are digital, complex and distributed. They demand more bandwidth than analog minds of decades past imagined. In this article, we’ll look at services offered along with bandwidth ranges, advantages and disadvantages. Types of Bandwidth Several classes of service exist for business communications; each class contains multiple service options. Because of factors […]
Bandwidth, latency and throughput describe characteristics of telecommunication and data communication links. When comparing offerings from telecom companies and Internet service providers vying for your business, it’s important to understand the relationship between these characteristics, so you get the right solutions for your business’ needs. Bandwidth is a measure of how much data over time […]
Ecessa CEO Mike Siegler shares observations from two recent industry events, along with four key takeaways about SD-WAN technology, and what it is best suited for.