State of The Industry

Over the past several months I’ve attended conferences, spoken with industry leaders and listened to a lot of partners, all in an effort to get the pulse of our industry and the technology we rely on. As the CEO of Ecessa, this information helps me understand industry trends, customer realities and how best to meet… Read more »

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Ecessa’s 2019 SD-WAN Feature Development Roadmap and Deployment Guarantee

December gives us ample opportunity to celebrate and it’s also a time to plan for the coming year. We want to send a little cheer your way with a sneak peek at our 2019 SD-WAN feature development roadmap. Our team has big plans for the coming year that include enhanced security, routing and cloud functionality.… Read more »

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Client-Centered SD-WAN Connects with Customers

Ecessa

The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have… Read more »

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