CenturyLink’s 2018 two-day service outage cut internet, television and 911 services across the U.S. for organizations that weren’t prepared. Ecessa provides analysis and recommendations for protecting your network against outages.
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December gives us ample opportunity to celebrate and it’s also a time to plan for the coming year. We want to send a little cheer your way with a sneak peek at our 2019 SD-WAN feature development roadmap. Our team has big plans for the coming year that include enhanced security, routing and cloud functionality.… Read more »
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Today’s world lives on the Internet. We expect most everything to be at our fingertips – whether it’s dinner reservations or online banking – we’re always on. Credit unions and banks, for example, rely on the loyalty of their members and customers for success. Those loyal patrons, in turn, depend on their services to be… Read more »
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The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have… Read more »
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Network outages cost businesses millions of dollars every year. Even a 99.9% uptime guarantee from a carrier equates to nearly 9 hours of expected downtime a year. Most businesses will suffer significant damage from that level of downtime in the form of lost sales, lost productivity, lost customers, fines, damage to reputation, and more. How… Read more »
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Bandwidth, latency and throughput describe characteristics of telecommunication and data communication links. When comparing offerings from telecom companies and Internet service providers vying for your business, it’s important to understand the relationship between these characteristics, so you get the right solutions for your business’ needs. Bandwidth is a measure of how much data over time… Read more »
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SD-WAN is rapidly becoming mainstream. It is giving enterprises a whole new way to look at connectivity, free from the limitations of a single provider with less than optimal service offerings. The keys to success with SD-WAN? Advanced planning and a deliberate, phased deployment.
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The needs of guests have always influenced hotel design. As the 83.5 million Millennials in the U.S. take over as the most influential market, their technology needs are having a profound influence on modern hotel design.
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At HITEC 2016, Ecessa gives hotel operators what their guests demand – reliable Wi-Fi – with newly upgraded PowerLink™ technology. Ecessa delivers network failover, load balancing, security and SD-WAN for seamless guest Internet and hotel operations.
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Hotel operators must be able to provide fast, reliable Wi-Fi Internet access for their guests or risk losing guests and considerable revenue.
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