Flexible Purchase and Ecessa SLA Renewal Options

We understand that during these uncertain times, business challenges abound. As many of us continue to support a remote workforce, it is vital that your network keeps up with the demand.  Lapsed support for crucial networking equipment and security vulnerabilities is simply not an option.

As part of our commitment to you, we are offering flexible options for new purchases, equipment upgrades and SLA renewals. If you’d like to explore these options and need assistance to see if which option is right for you, please reach out to us anytime.

Please fill out this form to begin the SLA renewal process. We will be in touch with you within one business day.


Top ten reasons to keep your Ecessa device 
SLA (Service Level Agreement) current.

  1. Unlimited firmware upgrades
  2. Access to 24/7 configuration assistance
  3. 24/7 installation assistance
  4. 24/7 technical support
  5. Guaranteed 15 minute or less call response for support requests
  6. Take advantage of Spare-in-the-Air overnight replacement
  7. Choose from 12 month and 36 month options
  8. Access our online Knowledge Base
  9. Receive new reporting, monitoring and management features for free, including the Ecessa Insight to manage multiple devices from one place – anytime, anywhere you can access the Internet.
  10. Enjoy our Trade-in/Refresh program with generous discounts

As your need for bandwidth grows, so does your need for rock solid reliability. You need 100% access to your data center and cloud resources.

Make a current Ecessa SLA part of your business continuity plan. Get continuous innovation and continuous support.