Category: SDN & SD-WAN

My Take – State of the Industry Update by Mike Siegler, Ecessa CEO

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I had the pleasure of attending the Gartner Symposium & IT Expo and Channel Partners Evolution last month. The experience was enlightening and energizing. Both conferences shed light on macro changes in technology and the future of our industry. Below, I share some of my thoughts and insights. For me, a big standout today is… Read more »

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Client-Centered SD-WAN Connects with Customers

Ecessa

The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have… Read more »

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