The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have… Read more »
Read More
Network outages cost businesses millions of dollars every year. Even a 99.9% uptime guarantee from a carrier equates to nearly 9 hours of expected downtime a year. Most businesses will suffer significant damage from that level of downtime in the form of lost sales, lost productivity, lost customers, fines, damage to reputation, and more. How… Read more »
Read More
Our answer: Priceless! Any way you look at it, security – or lack thereof – has a price tag. How to Secure Your Network Securing Content Traditionally, Next Generation Firewalls (NGFW) are deployed as the primary security appliance for a corporate network – providing a fierce barrier to the outside world. Over the years,… Read more »
Read More
Today’s business networks are digital, complex and distributed. They demand more bandwidth than analog minds of decades past imagined. In this article, we’ll look at services offered along with bandwidth ranges, advantages and disadvantages.
Read More
Bandwidth, latency and throughput describe characteristics of telecommunication and data communication links. When comparing offerings from telecom companies and Internet service providers vying for your business, it’s important to understand the relationship between these characteristics, so you get the right solutions for your business’ needs. Bandwidth is a measure of how much data over time… Read more »
Read More
Ecessa CEO Mike Siegler shares observations from two recent industry events, along with four key takeaways about SD-WAN technology, and what it is best suited for.
Read More
Ecessa’s network engineers not only stay on top of developments in technology, they help lead them. VTI is one such breakthrough. Data security is in the crosshairs of most IT departments. As organizations move secure applications and sensitive data to the cloud, they need secure connections between their locations and the cloud application. Virtual Private… Read more »
Read More
Every aspect of the healthcare field is impacted by technology – from the explosion of mobile platforms to increasingly complex Electronic Health Record systems (EHRs). EHRs are a business-critical advance in technology for the healthcare industry and have led to remarkable successes in medical treatments and how daily care is delivered and monitored. Thanks to a greater and more… Read more »
Read More
Welcome to the New Year! As the new CEO of Ecessa I wanted to introduce myself. I joined Ecessa in 2014 serving as Vice President of Development and Support where I focused much of my time on software development and feature innovation. Subsequently, I became Chief Technology Officer, expanding on that technical role and helping… Read more »
Read MoreResiliency is the ability to recover quickly and spring back. Today’s networks demand resiliency because downtime can be catastrophic to any business. Now is the time to review the resiliency of your network to ensure you have plans in place to prevent outages and bounce back after any unforeseen challenges. In fast-paced, constantly connected environments,… Read more »
Read More