Causes of Internet Outages and How to Avoid Them

downed line causes internet outage


There are many causes for internet outages and most are beyond your control. We’ll link to some recent outages and examine the hardships they inflicted on individuals and businesses, and then identify ways to avoid damages from outages.

Leading Causes of Intenet Outages

  1. Power Outages: Power outages can cause internet outages if the equipment providing internet service is not properly backed up with a generator or battery backup system.
  2. Physical damage to infrastructure: Physical damage to the infrastructure that provides internet service, such as cable cuts, can result in an outage. These can be accidental, like a construction site mishap in Florida, or the result of intentional vandalism in Colorado Springs.
  3. Congestion: Overloading of the internet network, caused by a surge in traffic, can cause congestion that results in slowdowns or outages.
  4. Software glitches: Software bugs and glitches can cause internet outages if they cause systems to crash or malfunction.
  5. Cyberattacks: Malicious cyberattacks, such as distributed denial-of-service (DDoS) attacks, can overwhelm internet servers and cause outages.
  6. Human error: Accidental misconfigurations or mismanagement by humans can also lead to internet outages.
  7. Natural disasters: Natural disasters, such as hurricanes, earthquakes, fires, and powerful wind and rain that down power lines, like recent storms in Sacramento, can cause widespread physical damage to internet infrastructure and result in outages.


These are some of the leading causes of internet outages. The reason it is important to prepare for outages is because so much of our economy and society depends on the internet for all manner of communication, work apps, healthcare, banking, government and emergency services, education, security systems and much more. Internet outages cause more than lapses in popular streaming services. They can halt work, take point of sale systems offline,  damage the reputations of businesses and cause revenue losses. And the longer they endure, the worse it gets.


How to Avoid Damages from Internet Outages

The best way to be prepared is to have more than one internet connection from different providers and create resilience. That way if one provider experiences an outage, you can still conduct business using the other provider. An automatic failover device, like Ecessa PowerLink, makes the switch seamless. In fact, many users of Ecessa equipment don’t even notice internet disruptions. And that’s how we like it – effortless and transparent.

For more information about Ecessa internet failover solutions see .