In the current technology industry, there is no shortage of startups and brand new businesses looking to make a name for themselves. While these organizations may have good ideas and beneficial products, there is one critical aspect that they are lacking: industry experience.
Having experience means a company has been around the block, so to speak, and has a much better understanding of the ins and outs of the industry. Ecessa – while once a startup itself – has now been in business for more than a decade, and passes the benefits of its industry experience onto its customers.
Because the foundation of Ecessa reaches back nearly half a century, the company has been able to reshape its service offers to suit current client needs. For instance, Ecessa CEO Ron Thomas noted that within the past decade or so, the company has changed its service offerings to focus on providing solutions for the best possible Internet access, a top priority in today’s corporate landscape.
“The products that Ecessa manufactures solve a wide range of applications and solutions from single-site to multi-site and WAN virtualization, so in a sense, we’re a one-stop shop for your connectivity needs,” explained Mike Burica, Ecessa senior vice president and chief operating officer.
Thanks to its industry experience, Ecessa has also implemented the best business model to ensure a competitive advantage for its clients. The key is the company’s approach to its engineering and support teams, which are closely intertwined.
“Our engineering team is definitely forward looking in the way that they develop our products,” Burica said. “But, when you couple that with the real-time feedback that we receive from our support team, and how that gets integrated into our roadmap and future products, I think it’s a winning solution.”
Through its unique product line – including solutions for organization with one location to thousands of locations, and technology ranging from simple ISP failover to enterprise SD-WAN – Ecessa customers are able to eliminate their chances of downtime. This enables businesses to have always on, constant access to their mission critical files, applications and content.