Going Beyond Basic Network Components: Ecessa Helps Guarantee Uptime

Ecessa helps companies guarantee uptime

Companies today are utilizing more and more Web-based applications and systems that require robust connectivity. These can include items stored and accessed through the cloud, as well as VoIP and videoconferencing solutions. In this way, it is absolutely essential that these organizations do everything they can to guarantee uptime.

Downtime in terms of cost
According to a Ponemon Institute study, the cost of data center downtime has been on the rise recently. Current research shows that a single minute of downtime costs just above $7,900 per minute. However, when a data center suffers an outage, it can have varied monetary impacts depending on the customer’s industry.

Network Computing found that one hour of downtime could cost a brokerage company as much as $6.48 million. The same time period costs a telecom firm $2 million, and retailers can expect to lose more than $1 million for every hour their websites are down. Overall, the typical business can lose anywhere from $84,000 to $108,000 for each hour they experience downtime.

Mike Burica, Ecessa senior vice president and chief operating officer, noted that downtime – as well as the associated costs – is unacceptable in today’s business environment.

“As the technology landscape continues to evolve and companies push more and more of their applications into the cloud, Ecessa can help them by providing continuity of service. One of the things our customers have to ask themselves is, ‘What is the cost of being down?'” Burica said. “Ecessa’s product line can help customers eliminate downtime, creating a competitive advantage.”

How can Ecessa help guarantee uptime?
Leading telecom service providers can guarantee up to 99.999 percent uptime at their best quality of service (QoS) levels, which still allows for numerous hours of downtime each year. For many businesses, even that amount of downtime is unacceptable. It’s more than an inconvenience, it’s an obstacle to their operations. Ecessa offers WAN solutions that leverage multple WAN links to eliminate any chances of an entire network going down and Web-based materials becoming inaccessible. But how can Ecessa make this type of promise?

Through Ecessa’s WAN solutions, the network is able to provide superior performance well beyond what basic network components can offer. Ecessa’s solutions can allow engineers and administrators to intelligently manage their network via multiple WANs and utilize all of their network bandwidth. In addition, these varied connectivity lines ensure that the network is never down. If one line incurs a bottleneck, traffic will be seamlessly transferred over to another WAN link. This approach can help guarantee enhanced application performance and never-down access to cloud materials.

Burica noted that this provides a competitive edge within the marketplace for Ecessa customers.

“That competitive advantage can come from things as simple as accessing data, making sure that your phone system continues [to be] up at all times so you can serve your customer base, as well as accessing important files that are stored out on the cloud,” Burica said.

And if there is ever a problem, the Ecessa support team – all of which are certified network engineers – are standing by to help.

In the words of Ecessa customer Dan Chase, “I would have to say that Ecessa has the best support team I have ever worked with in 16 years in the industry.”