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INDUSTRY SOLUTIONS
Industry
Technology

Hospitality

hospitality white paperCompanies that cater to the hospitality needs of businesses and individuals such as hotels, convention facilities, food services, travel services and others, have been rapidly deploying new services and applications over the Internet to provide more convenient registration, travel arrangements, high-speed Internet access to guests, facilitate the purchasing of services, and to improve many other aspects of daily operations.

These businesses are realizing the many benefits of using the Internet to streamline services, share information and communicate with their clients. Hospitality services using the Internet to deliver their services are deploying powerful and sophisticated applications, while, the Internet infrastructure supporting them has become more vital with every passing year. Through the use of the Internet, business processes are being streamlined, business operations are becoming more efficient, costs are being reduced, and customers are receiving more immediate and more effective service. The Internet is improving the way hospitality services work.

Deploying fast and reliable hospitality services over the Internet presents many technical and business challenges due to the underlying WAN infrastructure. As opposed to an organization’s LAN, where network administrators have greater control, the WANs reliability and performance is for the most part, out of the network administrator’s direct control. The issues they are confronted with include affordable and flexible scalability, network reliability, and the increase in the number of complex applications that overload WAN links, causing network congestion and bottlenecks. Adding to this are the compounding effects of service provider outages, which place added pressures on an already over-burdened IT staff.

Ensuring the reliable and fast delivery of critical applications that need to be continuously available, while providing optimum performance is critical to the success of any hospitality company. Users of these online services must have immediate access, as poor performance or inability to quickly access critical information such as hotel room availability and airline flight times can cause customers to go to a competitor.

Ecessa leads the industry in driving the price/performance value for link-based WAN optimization controllers to levels that small and medium sized companies needing hospitality WAN solutions can afford. Ecessa’s products provide 100% uptime at one-third the cost of other competing products. With their versatile and powerful architecture, PowerLink™ and ShieldLink™ provide the highest value, while enabling hospitality professionals to optimize their businesses which rely on Internet infrastructure to service their customers.

Until recently, even basic WAN link aggregation was cost prohibitive for small-to-medium sized enterprises (SMEs). This left a large void in the WAN optimization market for SMEs that were not able to find adequate, high-value products that met their needs, and that were priced within their financial means.

However, that has all changed with Ecessa’s introduction of PowerLink and ShieldLink, delivering powerful, stable, full-featured WAN failover, inbound and outbound WAN and ISP link aggregation, load balancing, and VPN load balancing and failover within a single device. Ecessa’s products provide an additional layer of protection by shielding end-users from ISP outages and WAN link bottlenecks, enabling network administrators to automatically direct users away from failed or degraded WAN links. At a starting price of only $1,295, including 90 days of free service and support from U.S.-based factory technicians, a 30-day money-back guarantee, and a three-year warranty, the Ecessa family of products brings affordability and advanced technology to the hospitality industry.

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