ShieldLink is easy to configure and install. Much of the work, in fact, is done ahead of time using the preconfiguration process described below.

Step 1: Contact Ecessa's technical support during normal business hours (8:00 A.M. – 5:30 P.M. Monday-Friday) or via help@ecessa.com to receive a ShieldLink™ Preconfiguration Worksheet and begin the preconfiguration process.

Step 2: Once the completed preconfiguration worksheet is received by technical support, we develop a configuration and diagram. This process takes from a few hours (for a very simple installation) to a few days, based on the complexity of the installation.

Step 3: Ecessa's experts return a proposed configuration and diagram to you for approval. As with any point in the process, feel free to ask questions, and make additions, corrections or suggestions at this time.

Step 4: Once your plan is approved, we configure your ShieldLink at our site, where the support of the full Ecessa team is available. Alternatively, we can provide a completed configuration for you to download directly into your device after minimal configuration (establishing connectivity on at least one WAN).

Step 5: You let us know when you plan to install the ShieldLink on-site, so we can we make sure we're prepared in case you encounter any problems during installation.