Global PR agency deployed PowerLink products in their London and San Francisco offices to provide ISP redundancy and failover.
Plymouth, MN – April 7th, 2009 – Ecessa, a leader in affordable WAN link controllers for small-to-medium sized enterprises (SME), today announced that Bite Communications has deployed Ecessa’s PowerLink WAN link controllers to manage its growing WAN infrastructure demands.
Recognizing the need to ensure reliability and improve performance in supporting their internal business users, Bite Communications deployed a PowerLink 200 at their London offices, and a PowerLink 200 at their San Francisco offices. In doing so, they were able to gain WAN reliability and faster performance, while taking full advantage of lower bandwidth costs.
Bite Communications was looking for a solution that would provide them with seamless failover between ISPs in the event of an outage, and the ability to control bandwidth for different applications and user traffic.
“We evaluated Ecessa, FatPipe and XRoads Networks. We chose Ecessa’s PowerLink, not only because it met all the technology requirements that we had, but, price also came into the equation,” states Dan Chase, vice president of global IT at Bite Communications. “However, the key thing for me was their support. The fact that PowerLink becomes the authoritative DNS for our domain was a huge deal for us, and we really needed to know that there was a great support network there for us, especially while we learned how to use the product.”
“In fact, a big part of our decision to choose Ecessa was due to their support. Even at the evaluation stage, they were always available to answer our questions and put our minds at rest. Often this level of support has a habit of tailing off once the contract is signed, but that didn’t happen with Ecessa. Their support guys continued to hold our hands, and the actual implementation went seamlessly. They were also prepared to work off-hours, so our users didn’t have any interruptions. I would have to say that they are the best support team I have ever worked with in 16 years in the industry. It seemed their philosophy was to empower us by training us and making us feel comfortable with the product, which I thought was refreshing, and really set them apart from the competitors.”
“PowerLink provides a great deal of value to companies like Bite Communications,” states Ron Thomas, president and CEO of Ecessa. “In addition to providing WAN reliability through redundant WAN connections to protect against link failures, PowerLink can increase network performance by aggregating, and even bonding two or more WAN links, such as cable, DSL, wireless, satellite, T1, and other network links to increase bandwidth capacity.”
Bite Communications is safe in the knowledge that if their primary ISP has an outage, their users won’t even notice, because Powerlink will automatically and seamlessly direct users to the other ISP connections. Says Chase “This solution is a perfect fit for company’s our size due to the fact that bandwidth is so much cheaper these days. You don’t need to be tied to using just one service provider. So, why not take advantage of having two totally separate ISP’s by using PowerLink?”
Today, Bite Communications easily sends and receives different traffic types over separate WAN connections. For example, they replicate SharePoint data over their WAN, and they are able to dedicate the SharePoint traffic to go over the secondary ISP link. This allows the primary WAN link to be available for HTTP and email traffic, enabling their users to get fast Internet speeds for all their online social networking and Web 2.0 work.
Marketing agencies are finding great value in the ability to load balance and have failover for both incoming and outgoing WAN connections. For example, with inbound connections, when clients, analysts and remote employees working from home go to their site, and one of the service provider network links has an outage, PowerLink becomes the DNS authority, removing the address of the broken link so that the users go only to the working links. For outbound connections, when employees are doing research, or sending files to clients, PowerLink intelligently manages the network by conducting health checks on each WAN link to determine network availability and performance, and load balances each session across the links to deliver the optimal user experience.
About Ecessa
Ecessa is a leader in affordable WAN link controllers for WAN and ISP link aggregation, automated load balancing, failover and network security tailored to meet the needs of small-to-medium sized enterprises (SME) that rely on the Internet for e-commerce and business-critical application delivery. Ecessa helps SMEs rapidly grow their business with 24/7 network high-availability, optimized WAN performance, flexible scalability and secure access - while streamlining IT costs.
At one-third the cost of other competing products, Ecessa’s PowerLink and ShieldLink deliver industry leading price/performance value. Ecessa optimizes WAN traffic for organizations of all types who wish to improve network and application performance and eliminate downtime for business-critical, time-sensitive applications.
Ecessa uses multi-homing to connect a single LAN or WAN to multiple ISPs; enables quality-of-service (QoS) to prioritize network traffic that ensures the best possible bandwidth is always available to applications, especially during periods of congestion; and uses link load balancing and automatic failover to direct traffic to WAN links with the optimum bandwidth and cost-efficiencies.
Over 6,000 companies rely on Ecessa to cost-effectively ensure that each application has the appropriate Internet bandwidth and availability needed to support user and business requirements. The company is headquartered in Plymouth, MN. For more information, visit www.ecessa.com, or call us at 1-800-669-6242.
About Bite Communications
Bite, a subsidiary of the Next Fifteen Communications Group, is a 150-strong communications consultancy with offices in Beijing, London, Toronto, Los Angeles, New York, San Francisco and Stockholm. With a mission to deliver fearless and boundless communications campaigns to its range of B2B and B2C clients, Bite has built its business upon developing creative, results-orientated campaigns for market-leading blue chip and fast growing, emerging start-up brands. Its client list includes Apple, AMD, Facebook, Juniper Networks, Sun Microsystems and Sybase. For more information, visit the Bite Communications website at www.bitepr.com.
WAN link optimization is also known as WAN Failover, Link Aggregation, ISP Load Balancing, ISP Fail-over, Multi-homing Load Balancing, QoS WAN Optimization, WAN Load Balancing, Dual WAN Routers, VPN Load Balancing, MultiWAN Switching, DNS Load Balancing, Application Delivery Optimization, Internet Traffic Management, Network Bandwidth Management, Bandwidth Aggregation.
Press Contact:
Marc Goodman
Press@ecessa.com
Vantage Communications (for Ecessa)
Fran Bosecker
845-536-1416
fbosecker@pr-vantage.com
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